- Q) DO I HAVE TO APPLY MY LABELS MYSELF?
- Q) WHAT IS THE MAXIMUM WORDING PER LABEL?
Please note that we allow a maximum of three words per label e.g.'' Self Raising Flour''. Not Flour Sugar Biscuits! If you have added extra words to your list, we will notify you and send an invoice accordingly before cutting your order. Please note that this may result in some delays.
- Q) WHY ARE SOME OF MY LABELS CUT INTO INDIVIDUAL WORDS?
Due to the process in which your labels are made, they may be cut into separate words, e.g Fitted - King - Sheets. However, this won't affect the final look once applied. Just line up your labels where you wish them to be placed on your containers, they will still look the same as if you received them as one label. Some people also prefer to place the labels above each other and not in one line, especially if your containers are small and you don't want your labels to wrap around.
- Q) DO YOU OFFER FREE LOCAL PICKUP?
Yes! Love and Labels now offers free local pick up on all orders. Please select this option upon checkout. There is no need to do anything else, we will email or text you once your order is ready for collection. We are based in Mandurah, Western Australia 6210.
- Q) WHAT ARE YOUR TURNAROUND TIMES?
- Q) CAN YOU TELL ME ABOUT PRE-ORDER ITEMS
- Q) HOW DO I APPLY MY LABELS?
- Thoroughly clean the area in which you wish to apply your decal to by using either rubbing alcohol or soap and water. Avoid using glass cleaners as they will leave behind a residue and prevent your label from sticking to the surface.
Firmly rub a credit card or tag across the top of the transfer tape. This is to help the vinyl stick to the backing / transfer tape and will allow for the decal to be more easily lifted off of the backing.
Position your label where you’d like to place it on the jar, making sure that your label is on straight and in line with your other labels. Slowly peel the backing paper off of the vinyl so that you are just left with the transfer tape and label.
Once your decal is in place on your container, repeat step two by rubbing a credit card across the transfer tape. For best results allow 24 hours before removing the transfer tape to ensure that your decal is firmly in place.
Be patient! You will need to slowly peel the clear transfer tape off. Try doing this from a diagonal angle so that the decal doesn’t lift off your surface.
- Q) HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
- Q) DO YOU POST WORLDWIDE?
- Q) QUESTIONS ABOUT THIS PRODUCT
- Q) RETURNS, EXCHANGES & REFUNDS
Should you not be satisfied with your purchase, please get in touch asap!
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please note, this DOES NOT INCLUDE RETURNS ON CUSTOM LABEL ORDERS or change of mind.
To be eligible for an exchange or return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the Order Number.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at